🏥 Healthcare & Wellness

Bellflower provides reliable non-clinical BPO support for healthcare and wellness providers, managing administrative tasks, patient coordination, data handling, and backend operations—helping teams focus on care while we ensure smooth daily operations.

01

🩺 Patient Support Services

Appointment scheduling & rescheduling
Patient follow-ups and reminders
Email & chat-based patient communication
Intake form coordination (non-clinical)
Patient feedback & satisfaction tracking

02

📋 Administrative & Backend Operations

Medical data entry (EHR/EMR support – non-clinical)
Document management & record organization
Referral coordination support
Insurance pre-authorization assistance
Compliance documentation support

03

💼 Revenue Cycle & Billing Support (Non-Clinical)

Medical billing assistance (backend support)
Claims data entry & claim follow-up support
Payment posting & reconciliation
Denial management support (data & tracking)
Reporting for revenue & collections

04

🗂️ Data Management & Reporting

Patient data management & validation
Healthcare CRM management
Report preparation for appointments, billing, and operations
Dashboard updates & performance tracking
Secure data handling & confidentiality support

05

🧠 Wellness Business Support

Client onboarding for wellness programs
Subscription & membership management
Program scheduling & coordination
Email support for coaches, therapists, and wellness brands
Backend support for telehealth platforms

06

🤖 AI & Automation Support (Optional High-Value Add-on)

AI appointment reminders & follow-ups
Chatbot support for patient queries (non-diagnostic)
CRM automation for clinics & wellness brands
Workflow automation for admin & reporting
AI agents for scheduling, data entry & task tracking

07

🖥️ IT & Helpdesk Support (Healthcare Ops)

Internal IT helpdesk for staff (non-clinical systems)
System monitoring & ticket resolution
Software support for EMR, CRM & scheduling tools
Access management & basic troubleshooting